Translation Project Coordinator (Full Remote/Full Time) – Gaming

Translation Project Coordinator (Full Remote/Full Time)

Side (formerly PTW) is a global leader in video game development and services, providing technical and creative solutions to major developers and studios worldwide. With over 30 years of experience and a presence in 20 studios across 14 countries, Side offers a comprehensive suite of services including game development, art production, audio production, quality assurance, localization, player support, and community management. Join our passionate global team and help bring incredible stories to the world.

About the Role

The Translation Project Coordinator will support the daily execution of localization projects. This role involves coordinating resources, schedules, workflows, and communications to ensure efficient and high-quality project delivery. You will report to the Operations Manager and collaborate closely with Project Managers.

Key Responsibilities

• Oversee project schedules and progress to ensure timely, high-quality delivery.
• Create, maintain, and improve project documentation for clarity, accuracy, and efficiency.
• Identify and troubleshoot operational challenges, proactively mitigate risks, and escalate issues as needed.
• Conduct project scoping, effort estimation, timeline planning, and feasibility assessments.
• Manage client and vendor communications, fostering strong stakeholder relationships and ensuring clear expectations and timely updates.
• Adapt proactively to shifting project requirements and business priorities.
• Support Project Manager responsibilities, including coverage during absences.
• Coordinate and manage multiple projects simultaneously, prioritizing tasks based on urgency, impact, and business objectives.
• Select and allocate appropriate resources to projects, balancing quality, efficiency, and profitability.
• Maintain a high level of responsiveness and professionalism in all communications.
• Support cross-functional tasks, including machine translation deployment, LQA coordination, and the implementation of new tools or technologies.
• Conduct quality assessments on project deliverables, including sanity checks and editing distance analysis.
• Monitor project financial performance, including budget, margin, and resource utilization.
• Track and report on project delivery, quality, and operational Key Performance Indicators (KPIs).
• Ensure team adherence to company Security, Confidentiality, and Health & Safety policies.
• Comply with IT and HR procedures and uphold ethical business practices.

Requirements

• At least 1 year of experience in project coordination, preferably within the video game, localization, or language services industry.
• Experience coordinating or leading teams, with strong mentoring skills and the ability to lead by example.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and perform effectively under tight deadlines in a fast-paced environment.
• Proactive, adaptable, and solution-oriented mindset with a strong sense of ownership and accountability.
• Proficiency in Computer-Assisted Translation (CAT) tools (e.g., memoQ) and familiarity with project management platforms.

What We Offer

• Opportunity to work for a leading global provider in the games industry.
• Full training and the chance to work on major game clients, titles, projects, and technologies.
• Attractive remuneration and holiday package.
• Regular team competitions with prizes and an inclusive social calendar.
• A collaborative, diverse, and supportive global work environment.
• A dedicated employee well-being program.
• Opportunities for regular progression and professional development.
• Learn as you work and contribute to shaping the future of gaming.
• Superb training and promotion opportunities within a multilingual workforce.

Working Conditions

• Fully remote within Portugal.
• Full-time, permanent contract.
• Working Hours: 13:00 – 21:30 local time.

All applications must be sent in English.