Front Desk Sales Assistant - Tourist Services

Front Desk Sales Assistant - Tourist Services

Napoli Official Tour, a leading incoming tour operator in Naples, is seeking a motivated and customer-focused Front Desk Sales Assistant to join their team. This is an excellent opportunity for a junior professional looking to gain experience in the vibrant tourism industry.

About the Role

As a Front Desk Sales Assistant, you will be the first point of contact for international travelers visiting Naples. You will play a crucial role in ensuring our guests have a memorable and seamless experience by providing exceptional service and promoting our range of tourist services and excursions.

Key Responsibilities

• Selling tourist services and excursions.
• Welcoming and assisting international travelers upon arrival.
• Providing accurate and helpful information and recommendations about Naples and the surrounding area.
• Managing customer requests, including changes and last-minute needs.
• Handling on-site problem-solving with a professional and customer-oriented approach.

Requirements

• Strong customer service skills.
• Sales aptitude and experience.
• Familiarity with tourist services.
• Excellent problem-solving abilities.
• Proficiency in providing information.
• A welcoming and helpful demeanor.