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Rental Service Agent - Bergamo

Indie Campers · Bergamo, Provincia di Bergamo

📍 On-site📅 3 Jun 2026

Job Description

Rental Service Agent - Bergamo

Company: Indie Campers Location: Bergamo, Provincia di Bergamo Contract: Permanent Seniority: Mid-level Work Model: Onsite

About Indie Campers

Indie Campers is the leading campervan marketplace dedicated to making road trips accessible to everyone. Through our digital approach and customer-first philosophy, we provide an exceptional booking experience and high-quality, affordable road trips. We have facilitated over one million rented nights and welcomed more than 300,000 travelers from 169 countries, offering a diverse and growing range of road trip options.

About the Role

We are seeking a motivated and customer-focused Rental Service Agent to join our team in Bergamo. In this role, you will be instrumental in ensuring a seamless and positive experience for our customers throughout their rental journey. You will be the face of Indie Campers, providing excellent service and managing day-to-day rental operations.

Key Responsibilities

  • Deliver outstanding customer service to clients picking up and returning campervans.
  • Manage rental bookings, including check-in and check-out procedures.
  • Handle customer inquiries and resolve any issues that may arise during the rental period.
  • Perform vehicle inspections and ensure vehicles are clean and ready for rental.
  • Process payments and manage rental agreements.
  • Contribute to the smooth operation of the rental station.
  • Utilize sales skills to promote additional services or upgrades where appropriate.

Requirements

  • Proven experience in customer service, preferably within the rental or hospitality industry.
  • Strong organizational and operational skills.
  • Excellent communication and interpersonal abilities.
  • A proactive approach to problem-solving.
  • Familiarity with rental management processes is a plus.
  • Ability to work effectively in a fast-paced environment.

What We Offer

  • A permanent contract with a growing international company.
  • The opportunity to be part of a dynamic and passionate team.
  • A role that allows you to interact with travelers from around the world.
  • Competitive salary and benefits.
  • A chance to contribute to making road trips accessible and enjoyable for everyone.

✨ This description was enhanced by AI based on the original listing.