Back and Front Office Assistant Internship in Naples

Internship Opportunity: Front and Back Office Assistant in Naples

Up level Scuola di Management is pleased to announce an internship opportunity for a Front and Back Office Assistant at a renowned historic hotel in the hospitality sector, located in Naples. This onsite internship is ideal for individuals seeking to gain practical experience in hotel operations.

About the Role

As a Front and Back Office Assistant intern, you will play a crucial role in ensuring a seamless experience for hotel guests. You will be involved in various administrative and guest-facing tasks, contributing to the efficient daily running of the hotel.

Key Responsibilities

• Manage guest check-in, check-out, and during-stay processes.
• Utilize the hotel management software for core operational functions, including booking entries.
• Draft and send room availability offers in both Italian and English.
• Handle general correspondence and support communications.
• Respond to telephone inquiries and manage logistical support requests.

Requirements

• Familiarity with Front Office and Back Office procedures.
• Experience or willingness to learn Hotel Management Software.
• Skills in Guest Relations and professional correspondence.
• Proficiency in both Italian and English for written and verbal communication.

What We Offer

• An internship experience within a prestigious historic hotel in Naples.
• Hands-on training in key hotel operations.
• Opportunity to develop skills in guest services and administrative tasks.