Client Partner

Client Partner - Public Sector, Healthcare & Life Sciences (PH&LS)

Company: Thoughtworks Location: Singapore Contract: Permanent Work Model: Onsite

Thoughtworks is a global software consultancy and a community of passionate, purpose-led individuals dedicated to solving our clients' toughest challenges through disruptive technology. We are expanding our Go-To-Market team in Singapore, focusing on the Public Sector, Healthcare & Life Sciences (PH&LS) industry, to support our fastest-growing accounts.

About the Role

As a Client Partner, you will be responsible for a portfolio of clients within the PH&LS sector. You will guide and support client partners and business developers to expand our network, footprint, and relationships. You will also take ownership of major accounts throughout the entire sales cycle, from lead generation to proposal, contract negotiation, and closure. This role involves significant client relationship management, account planning, and ensuring joint delivery governance.

Key Responsibilities

• Establish, build, and maintain long-term, value-based relationships with senior client stakeholders across various accounts.
• Drive significant revenue and bookings (USD 18-25 million annually) from accounts to meet or exceed profitability targets.
• Expand our market footprint, identify new opportunities, and drive continuous margin improvement.
• Understand and articulate industry context and customer challenges to define mutual value.
• Develop and execute key account plans and overall go-to-market strategies.
• Achieve established revenue and profitability targets aligned with yearly goals.
• Collaborate closely with the market/industry leadership team, including market tech directors and industry experts.
• Own the creation and refinement of go-to-market plans for the PH&LS industry vertical.
• Maintain a healthy sales pipeline throughout the year.
• Regular onsite presence at client offices in Singapore is required.

Requirements

Technical Skills

• Strong understanding of the PH&LS industry, including key trends, drivers, and players.
• Proven experience in executive revenue-generating roles with comprehensive business acumen.
• Demonstrated success in managing and developing sophisticated senior client relationships and strategic business partnerships, including with C-suite executives.
• Experience contributing to client business growth through a consultative and solution-oriented approach.
• Experience driving thought leadership and innovation for clients.
• Ability to influence decisions by leveraging relevant industry trends and client success stories in innovation and digital disruption.
• Experience with agile custom software development project delivery, understanding technical project momentum and execution challenges.
• Ability to think creatively and inspire teams to generate innovative ideas and new revenue streams.

Professional Skills

• National/global business sensibility and a sophisticated view of the market.
• Strategic thinker capable of translating concepts into actionable plans and creating compelling client value propositions.
• Goal-oriented self-starter with strong consultative instincts, able to quickly establish rapport and credibility.
• Forward-thinking mindset, infusing thought leadership and innovation into client partnerships.
• Natural consultant, solutions-oriented, and adept at influencing decisions.
• Ability to balance strategy and execution, crafting visions and driving change.
• Comfortable interfacing with C-suite executives on strategy, ensuring expected outcomes and proactively proposing new solutions.
• Skilled at translating abstract, technical, or strategic concepts into actionable ideas.
• Experience with diverse commercial models and a deep understanding of margin drivers and competitive pricing.

What We Offer

• Career Development: Thoughtworks offers a unique career path tailored to your aspirations, supported by interactive tools, numerous development programs, and a collaborative culture focused on mutual growth.
• Impactful Work: Be part of a community that revolutionizes technology and delivers extraordinary impact by solving complex business problems for clients.
• Collaborative Environment: Thrive in a transparent, open, and feedback-driven flat organization that values continuous learning and change.

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