Senior Product Scientist (Care Intelligence)

Senior Product Scientist (Care Intelligence)

Headspace is seeking a Senior Product Scientist to lead the measurement systems and data infrastructure that enable effective, efficient care delivery at scale. This role is at the intersection of product strategy, data science, and care operations, focusing on scientific rigor in demand forecasting and demonstrating the value of Headspace's services. You will partner with Data Science, Care Operations, and Clinical leadership to redesign forecasting systems that drive staffing, capacity, and cost decisions, while also building the evidence framework to communicate Headspace's Return on Investment (ROI) to all stakeholders.

Key Responsibilities

• Develop and execute the product roadmap for care demand forecasting, collaborating with Data Science and Care Operations to refine models that predict member volume and inform staffing, capacity, and cost decisions.
• Create and maintain Product Requirements Documents (PRDs) that translate complex forecasting and measurement needs into technical specifications, including model architecture, validation frameworks, and operational integration.
• Provide technical product oversight and coordinate with Data Science and Care Operations to ensure alignment on forecasting methodologies and implementation.
• Define and monitor key technical metrics (e.g., forecast accuracy, model reliability) to drive continuous improvement and efficiency gains in the care network.
• Establish and maintain a structured validation and learning loop to compare model performance against projections, enabling rapid recalibration and ongoing enhancement.
• Develop and implement the measurement framework for ROI, focusing on the evidence infrastructure and reporting capabilities to track Headspace's value across member and operational outcomes.
• Collaborate with Clinical, Commercial, and Data Science teams to address measurement gaps and build a credible, scalable value narrative based on member outcomes, workforce, and payer metrics.

Requirements

• 3-5 years of experience in product management, data science, or a related field, with a proven ability to own and deliver complex, analytically driven products or workstreams.
• Strong analytical skills and experience with quantitative modeling, forecasting systems, or measurement frameworks. Ability to translate technical complexity into clear product decisions and stakeholder communications.
• Demonstrated experience partnering with data science or engineering teams to define requirements, validate models, and launch data-powered products.
• Exceptional strategic thinking skills, with the ability to identify high-impact problems, develop a clear point of view, and align cross-functional partners.
• Strong communication and interpersonal skills, with the ability to influence and align stakeholders across product, operations, clinical, and commercial functions.
• Experience in digital health, clinical operations, workforce planning, or enterprise wellness sectors is preferred.
• Familiarity with forecasting methodologies, causal inference, or health economics and outcomes research is preferred.
• Experience building or scaling measurement and reporting infrastructure is preferred.
• A passion for mental health, evidence-based care, and Headspace's mission is preferred.

Location

This role is open to candidates across the US, with preferred locations in San Francisco, CA (hybrid), New York City, NY (remote), and Seattle, WA (remote). Candidates must permanently reside in the US full-time.

• For candidates based in the greater San Francisco Bay Area, this role follows a hybrid model, requiring 3 days per week in the office.

Pay & Benefits

The anticipated new hire base salary range for this full-time position is $122,400 - $170,000 + equity + benefits.

• For candidates based in San Francisco, New York City, or Seattle, a separate salary range of $156,400 - $190,000 applies.

Headspace offers a comprehensive Total Rewards package, including:

• Base salary and stock awards
• Comprehensive healthcare coverage
• Monthly wellness stipend
• Retirement savings match
• Lifetime Headspace membership
• Generous parental leave

About Headspace

Headspace is dedicated to providing lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members worldwide access effective, personalized, and accessible mental health support. Our values—Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage—guide our work, growth, and impact.

Why You'll Love Working Here

• A mission that matters with tangible impact.
• A collaborative, inclusive culture grounded in our values.
• The opportunity to shape the future of mental health care.
• Competitive pay and benefits that support your well-being.

Headspace is committed to Diversity, Equity, Inclusion, and Belonging. We are an equal opportunity employer and strive to create a diverse and inclusive environment where everyone can thrive.