Tour Coordinator

About the Role

Once Upon a Time Tours is looking for a motivated and responsible Tour Coordinator to join our team in Rome. This is an excellent opportunity for someone eager to learn, grow professionally, and take ownership of their department.

Key Responsibilities

• Coordinate the smooth flow of tours.
• Liaise with clients and tour guides to ensure excellent service delivery.
• Communicate promptly with supervisors regarding any issues.
• Identify problems and propose effective solutions.
• Manage client relations and ensure satisfaction.
• Prepare and submit reports as required.

Requirements

• Strong communication skills.
• Excellent problem-solving abilities.
• Proven coordination skills.
• Experience in client relations.
• Ability to report effectively.
• Punctual and responsible.
• Highly motivated to learn and grow professionally.
• Multilingual abilities are a plus.