Health Systems Business Development Manager (Cleveland, OH)

Health Systems Business Development Manager

Company: Lyra Health (a Bend Health Company) Location: Cleveland, OH (Remote with travel) Contract: Permanent Seniority: Senior

About Lyra Health

Lyra Health is a global leader in providing evidence-based mental health care. We partner with employers and health plans to serve millions worldwide, having delivered over 15 million mental health sessions. Our transformative care model, supported by extensive research, helps individuals recover faster and significantly reduces healthcare claims costs. Lyra Empower, our integrated, AI-powered platform, combines high-quality care with advanced technology to revolutionize access to mental health services.

About the Role

Bend Health, a Lyra Health company, is seeking an experienced professional to drive business development within the health systems sector. If you have a strong background in healthcare sales, consulting, and a passion for mental health, this role is for you. You will be instrumental in inspiring senior executives to prioritize mental well-being and effectively communicate the value of Bend's offerings. This is a fully remote position, requiring approximately 40% travel for customer engagement. Candidates must be physically located within commuting distance to Cleveland, OH.

Key Responsibilities

• Exceed annual quotas for acquiring new Bend Health partners.
• Inspire senior executives at leading companies to prioritize mental health initiatives.
• Independently and collaboratively prospect for new business opportunities.
• Educate partner leadership on the U.S. mental health care system and Bend's benefits.
• Articulate Bend's unique value proposition through verbal, written, and quantitative communication.
• Successfully negotiate with medical directors, administrators, finance, and procurement executives.
• Maintain accurate deal progress documentation to support business growth.
• Coordinate with Bend and Lyra's Customer Success teams for seamless implementations and ongoing client management.
• Build and nurture relationships with contracted health systems to expand referral volume and service scope.

Core Competencies

• Strategic Relationship Building: Cultivate trust and foster long-term partnerships with health system and payer executives.
• Consultative Selling: Utilize deep listening and tailored solutions to effectively position offerings and drive decision-making.
• Executive Communication: Confidently present complex concepts to senior leaders in both clinical and business contexts.
• Negotiation & Influence: Navigate complex contracting discussions and align stakeholders for mutually beneficial outcomes.
• Market & Industry Insight: Maintain a strong understanding of the U.S. healthcare and mental health landscape.
• Data-Driven Mindset: Leverage analytics to build compelling business cases and measure impact.
• Collaboration & Cross-Functional Leadership: Work effectively with internal teams (Customer Success, Product, Marketing, Finance).
• Resilience & Adaptability: Maintain focus and energy in a dynamic environment and overcome challenges.

Qualifications

• 5+ years of experience in sales, business development, consulting, or a comparable role.
• Experience selling directly to health systems or consulting with them is preferred.
• Tenacious, persistent, and skilled in negotiating business terms.
• A strong interest in understanding the U.S. healthcare system.
• A genuine passion for mental health.
• Intellectually curious with excellent verbal and written communication skills.
• Quantitative aptitude with a keen ability to derive insights from data.
• Willingness to travel up to 40%.