Customer Service Specialist - Tour Logistics (Rome)

About the Role

Through Eternity Tours, an established tour company with over 20 years of experience creating unparalleled travel experiences for English-speaking clients across Europe, is seeking a junior Customer Service Specialist to join their team in Rome, Italy. This entry-level, onsite position will focus on office administration and client communication.

Key Responsibilities

• Answering calls and providing exceptional customer service.
• Assisting with tour logistics and travel planning.
• Performing general office administration tasks.
• Communicating effectively with clients.

Requirements

• Customer service experience.
• Familiarity with tour logistics and travel planning.
• Skills in office administration.
• Excellent client communication abilities.
• Proficiency in English.