Deputy Manager Customer Experience and Sales - Tommy Hilfiger

Deputy Manager Customer Experience and Sales - Tommy Hilfiger

Join an iconic brand and design your future with Tommy Hilfiger! PVH, the growth platform for Calvin Klein and TOMMY HILFIGER, is seeking a dynamic Deputy Manager to lead Customer Experience and Sales in Bari.

At PVH, we are committed to driving brand strength and relevance, connecting our iconic global brands with consumers today and for future generations. We operate as one team with one vision, driven by our values and enabled by our scale and global reach.

About the Role

As the Deputy Manager Customer Experience and Sales, you will play a crucial role in shaping the customer journey and driving sales performance within the Tommy Hilfiger store. You will be instrumental in creating an exceptional shopping experience that embodies the brand's spirit and values.

Key Responsibilities

• Lead and inspire the sales team to achieve and exceed sales targets.
• Develop and implement strategies to enhance customer experience and loyalty.
• Ensure the store environment consistently reflects the Tommy Hilfiger brand standards.
• Manage daily store operations, including visual merchandising and inventory.
• Train and coach team members on product knowledge, sales techniques, and customer service excellence.
• Monitor key performance indicators and provide insights for improvement.

Requirements

• Proven experience in retail management, with a focus on customer experience and sales.
• Strong leadership and team management skills.
• Passion for the Tommy Hilfiger brand and fashion retail.
• Excellent communication and interpersonal abilities.
• Ability to drive sales and deliver exceptional customer service.

What We Offer

• A permanent contract with a leading global fashion company.
• The opportunity to work with an iconic brand in a vibrant retail environment.
• A platform for professional growth and development within PVH.