Social Media Customer Support in Lisbon Portugal

Social Media Customer Support - Italian Speaker

Location: Lisbon, Portugal Company: Atlean World Work Model: Onsite Contract: Permanent

Are you passionate about social networks and enjoy helping others? Atlean World is offering an exciting international opportunity in Lisbon, Portugal, for an Italian-speaking Social Media Customer Support professional.

This role provides a fantastic opportunity for both professional and personal development. You will have the chance to live in Lisbon and immerse yourself in a multicultural experience, all while utilizing your language skills and customer support expertise. No Portuguese language skills are required for this position.

About the Role

As a Social Media Customer Support agent, you will be the voice of the company on various social media platforms, assisting customers and resolving their queries. This is a dynamic role that requires excellent communication skills and a proactive approach to customer service.

Key Responsibilities

• Provide customer support via social media channels.
• Engage with customers and respond to inquiries in Italian.
• Resolve customer issues and complaints effectively.
• Contribute to a positive online brand presence.

Requirements

• Fluency in Italian.
• Experience in Social Media management or Customer Support.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a multicultural environment.

What We Offer

• A great work experience in Lisbon, Portugal.
• Opportunity to live and work in a vibrant European capital.
• A multicultural and international work environment.