F&b Host/hostess

About the Role

Join the team at Armani Hotel Milano, a five-star luxury hotel renowned for its sophisticated elegance and minimalist design. Located in the heart of Milan’s fashion district, we offer an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest’s needs. We are seeking a junior F&B Host/Hostess to contribute to our exceptional guest experience.

Key Responsibilities

• Check guest reservation book and track occupancy charts for available space.
• Greet guests professionally and courteously upon arrival.
• Guide guests to their tables, ensuring a seamless transition.
• Manage guest relations and ensure a high level of customer service.

Requirements

• Experience in customer service and the hospitality industry.
• Strong communication and interpersonal skills.
• A professional and courteous demeanor.
• Familiarity with reservation systems is a plus.