Customer Service Representative Prom - Bergamo
Hertz · Bergamo, Provincia di Bergamo
📍 On-site📅 9 Jun 2026
Job Description
About the Role
Hertz is seeking a Customer Service Representative (CSR) Prom to join their team in Bergamo. Reporting to the Station Leader (SL) and Location/Airport Manager, and functionally to the Area Manager, your primary goal will be to deliver an excellent customer service experience.
Key Responsibilities
- Welcome and engage customers to ensure a pleasant experience.
- Efficiently complete rental and return operations.
- Provide clear information on ancillary services and refueling options.
- Effectively resolve customer complaints.
- Ensure overall customer satisfaction.
Requirements
- Proven experience in customer service.
- Familiarity with rental operations.
- Skills in complaint resolution.
- Ability to provide clear and helpful information.
- A strong focus on customer satisfaction.
✨ This description was enhanced by AI based on the original listing.