Front Office Supervisor - Franchise

Front Office Supervisor - Franchise

The Spring House Hotel Rome Vatican, Tapestry Collection is seeking a motivated and experienced Front Office Supervisor to join our team at our newly opened hotel in Rome, Italy.

About the Role

As a Front Office Supervisor, you will play a key role in ensuring the smooth operation of the hotel's front desk. You will be responsible for overseeing all front office activities, ensuring exceptional customer service, and providing assistance to guests. Your primary focus will be on supervising Front Office Operations to create a welcoming and efficient experience for all visitors.

Key Responsibilities

• Oversee all front office activities.
• Ensure exceptional customer service is delivered.
• Provide assistance to guests.
• Supervise Front Office Operations.

Requirements

• Proven experience in Front Office operations.
• Strong customer service skills.
• Experience in a supervisory role.
• Familiarity with hotel operations.
• Ability to provide effective guest assistance.