Front Office Shift Leader - Season 2026 - Borgo Pignano Florence (En)

About the Role

Borgo Pignano Florence, a distinguished boutique hotel within the Relais & Châteaux collection, is seeking a Front Office Shift Leader for the 2026 season. Nestled in a beautiful 5-hectare park on the Florentine hills, our property offers 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event spaces. We are an oasis of relaxation and refinement in the heart of Tuscany, and we are looking for a dedicated individual to join our team.

Key Responsibilities

As a Front Office Shift Leader, you will be an integral part of the Front Office team, contributing to the exceptional guest experience that defines Borgo Pignano Florence. Specific responsibilities will be detailed further, but will encompass leading shifts and ensuring seamless operations.

Requirements

• Proven experience in a Front Office role within the hospitality industry.
• Experience in a Shift Leader or supervisory capacity is preferred.
• Strong customer service and guest relations skills.
• Knowledge of hotel management operations.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a team environment.
• A passion for delivering high-quality service in a luxury setting.

What We Offer

• A unique opportunity to work in a prestigious Relais & Châteaux property.
• Employment for the 2026 season.
• A chance to be part of a refined and beautiful Tuscan setting.