Check in Agent

About the Role

Burghesius Srl is seeking a motivated and customer-focused Check-in Agent to join our team in the historic center of Rome. This is an excellent opportunity for a junior professional looking to gain experience in a guest-facing role.

Key Responsibilities

• Perform guest check-in procedures efficiently and accurately.
• Provide a warm, energetic, and friendly welcome to all guests.
• Organize and prepare welcome packs for guests.
• Conduct quality checks to ensure guest satisfaction.
• Communicate observations and suggestions to management for service improvements.

Requirements

• Professional appearance and demeanor.
• Excellent communication skills.
• A warm and friendly personality.
• Flexibility to work a schedule that includes weekends, holidays, and nights.
• Fluency in English.
• Knowledge of additional languages is a plus.